Privacy policy
5.1 Privacy Policy
Last updated: July 2, 2026
This privacy policy applies to all services of Halstead New York, reachable at info@halsteadnewyork.com and located at Kanaalstraat 229bs, 3531CJ, Utrecht, the Netherlands. We respect the privacy of our customers and treat the personal information you provide to us confidentially and in accordance with the General Data Protection Regulation (GDPR) and, for residents of California and other applicable US states, the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA).
1. What data we collect
We collect personal data that you provide to us when placing an order, creating an account, or contacting our customer service, including:
• Full name
• Address and billing information
• Email address
• Phone number
• Payment information (processed through our payment providers, not stored on our servers)
• IP address and device/browser information
• Order and transaction history
• Information about your activity and behavior on our website (via cookies)
2. Purposes of processing
• Processing, shipping, and invoicing your orders.
• Providing customer service and support.
• Sending order updates, tracking information, and relevant information.
• Improving our services, website, and product range.
• Preventing and detecting fraud and abuse.
• Sending marketing communications, only where you have given your consent.
3. Legal bases
We process your data on the basis of the performance of the contract (your order), your consent (for example, marketing), a legal obligation (such as tax recordkeeping), and our legitimate interest (such as fraud prevention and improving our services).
4. Sharing data with third parties
Your data is shared with third parties only to the extent necessary for our services, including:
• Our payment providers: [Payment providers]
• Our shipping and delivery partners: [Shipping services]
• Our supplier(s) for the purpose of processing and shipping your order.
• Providers of analytics and marketing services (where applicable and in accordance with your cookie preferences).
Where required, we have entered into data processing agreements with all of these parties. We never sell your data to third parties. Because part of our shipping takes place directly from a supplier outside the EEA (China), a transfer outside the EEA may occur; in such cases, we apply appropriate safeguards.
5. Retention period
We do not retain your data longer than necessary for the purposes for which it was collected, or as long as legally required (such as a 7-year tax retention obligation for recordkeeping).
6. Cookies
Our website uses cookies to improve functionality, analyze visitor behavior, and support marketing. See our separate Cookie Policy for more information. You can adjust your preferences at any time via the cookie banner or your browser settings.
7. Security
We take appropriate technical and organizational measures to protect your data against loss, misuse, and unauthorized access. All payments are processed via a secure SSL connection.
8. Your rights (GDPR)
You have the right to access, correct, delete, or restrict your personal data. You may also object to the processing, withdraw your consent, and submit a request for data portability. To do so, please contact us at info@halsteadnewyork.com. You also have the right to file a complaint with the supervisory authority (in the Netherlands: the Dutch Data Protection Authority, "Autoriteit Persoonsgegevens").
9. Your rights (California residents – CCPA/CPRA)
If you are a California resident, you have additional rights regarding your personal information:
• Right to know / access. You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purpose for collecting it, and the categories of third parties with whom we share it.
• Right to delete. You may request that we delete the personal information we have collected from you, subject to certain legal exceptions (such as completing a transaction or complying with a legal obligation).
• Right to correct. You may request that we correct inaccurate personal information we hold about you.
• Right to opt out of sale or sharing. We do not sell your personal information, and we do not share it for cross-context behavioral advertising in exchange for money. To the extent any of our cookie-based advertising activities qualify as "sharing" under the CPRA, you may opt out at any time via the "Do Not Sell or Share My Personal Information" link on our website or through your cookie preferences.
• Right to limit use of sensitive personal information. Where applicable, you may request that we limit the use of any sensitive personal information to what is necessary to provide our services.
• Right to non-discrimination. We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, contact us at info@halsteadnewyork.com. We will verify your request and respond within the timeframes required by law. You may also designate an authorized agent to make a request on your behalf.
"Do Not Sell or Share My Personal Information": [insert link once your website / cookie tool is set up]
10. Contact
Halstead New York — Kanaalstraat 229bs, 3531CJ, Utrecht, the Netherlands — info@halsteadnewyork.com